Terms and Conditions

Please note that pet hair, sand, moss, mould, human extraction aka sick or blood, as well as any faeces etc; typically endures an extra cost due to time spent, equipment stress and damage, personal health and safety / extra PPE and so on. If not mentioned when booking in an additional charge will be added to the invoice on job completion to cover these costs.

If we turn up to a job and things like any of the above have not been mentioned prior to booking we may not be able to complete the job on the day, due to other bookings already scheduled in. Please for both parties be clear and honest about what's in the car when booking - we can work with you if we know about these types of things in advance.

Any sharp or explosive objects aka knives, blades, needles, or loaded gun cartridges may result in a job cancellation and full payment required from your behalf due to the potential of harm. We value our safety and hope you do too. 

We politely ask you to remove all car seats, personal belongings and rubbish out of the vehicle. If there are car seats fitted within the car we will remove them but not fit them back. It is then your responsibility to make sure the child seat is fitted securely in case the event of an accident, thank you.

Cancellations/reshedules up to 24 hours in advance will be required to pay 50% of the total bill. We completely understand things crop up, accidents happen, and things can't always go as planned! So if you find yourself in a position where you wont be able to make your appointment, please get in touch providing as much notice as possible- we are all human, things can be rescheduled just please don't leave us hanging and waiting communication is key!

When working on your vehicle we touch, move absolutely everything inside in order to complete our job with 100% satisfaction. This includes steering wheel height, mirrors, seats and gear shifter. It 100%  YOUR RESPONSIBILITY that you are in control of your vehicle once those keys are handed over to you in the event of an accident.